The Home of Public Net Xchange

Connecting East Texas and Louisiana to the World

More info on Thursday’s storm

For anyone interested, here is a link to more info about the storm that struck Thursday night. It was something this area hadn’t seen before.


Due to high speed straightline winds, the Chattanooga metro area suffered a great deal of damage to telecom and utility infrastructure Thursday evening.

During the storm, a transformer blew up, caught fire and burned through a number of fiber cables which resulted in a total loss of connectivity between Cleveland and Chattanooga for high-end fiber optic customers.

Technicians worked throughout the night to restore service. They had to repair two sides of the fiber connection due to the fire, which resulted in a LOT of fiber splices.

They finished this work at 3:30 pm EST. We are in the process of checking all of our servers and making sure all service is restored.

Say a prayer for those in the Chattanooga area who have no power in the midst of a big heat wave, especially the sick and the elderly.and those with young children.



Our hearts and prayers are in remembrance for all those affected by the storms on April 27, 2011.

PNX phones back up

PNX’s phones are working again.

Update from our area: At least 5 tornadoes came through our area on April 27. In our county (Bradley County, TN) alone there are 9 confirmed dead, 285 homes destroyed completely, 195 homes with major damage, and many others with minor damage, trees down etc. Same story in surrounding counties in Tennessee and Georgia.

We apologize if you have been unable to reach us. We were blessed to escape with only power outage to our equipment and one blown phone card. Please let us know by phone or email if you have any outstanding issues.

COMPLETED: Planned data center move – 4/14/11

On April 14 starting at 6 pm EDT, Caldwell Global staff relocated several servers from one data center to another.

During this time period, web sites and e-mail services were unavailable as we physically moved servers from one facility to another. The newer facility has more bandwidth and is closer to our staff for monitoring and access.

We apologize for any inconvenience. We look forward to serving you with the higher bandwidth at the new facility.